GOOD TO KNOW
A little clarity.
A comfortable start.
The practical questions are often the best place to begin.
Where is Gecko Air based?+
Gecko Air is based in Sabie, Mpumalanga. Include your town or estate in your enquiry so Gerhard can confirm whether the project can be accommodated.
What services can I enquire about?+
Residential air conditioning, heat pump installations and proposed estate partnerships. You can also ask about an existing system; repair and maintenance availability needs to be confirmed directly.
Is the first step a quote or a site visit?+
Start with a conversation about your location and requirements. Gerhard can then discuss what information or site assessment is needed for a quote.
Do you offer a workmanship or equipment warranty?+
Ask for the written warranty terms for your specific equipment and installation. Check the duration, exclusions and who to contact for support before accepting your quote.
Can you work within estate rules?+
Share your estate’s installation rules and approval requirements before work is agreed. Any arrangement needs to take those constraints into account.
Can you supply compliance certificates?+
Discuss the required electrical and other work with Gerhard. The written scope should identify the relevant certification requirements and who is responsible for providing them.
What should I share before requesting a quote?+
Your location, the type of system you are considering, the spaces involved and any existing equipment are useful starting points. Gerhard can discuss what else is needed for a site assessment.
How does the enquiry form work?+
The form prepares an enquiry on your device for you to review. You can copy it or open it in your email app. Nothing is sent automatically, and you still need to press Send in your email app.